FlowBiz respects your privacy and is committed to the protection of it!
What type of information do we collect?
The personal information we collect generally includes your name, postal address, telephone number and email address, as well as other personal information. This information is necessary for us to provide services and facilitate work to be carried out including projects and help desk tickets.
How do we collect personal information?
Personal information is collected throughout the site such as forms which you complete, and via other means where relevant such as emailing details for a ticket or project activity.
Personal information is collected when, but not limited to:
- submitting a help desk ticket
- submitting an issue for a project
- create or update information you have access to
- any other occasion that requires information to be provided or collected.
We generally like to know who we’re dealing with.
Personal Information and 3rd Parties
There may be occasions where we supply your details to companies we do business with. Your personal information will not be disclosed to a 3rd party other than of the following only when required:
- FlowBiz partners
- couriers or parties responsible for delivery of your order
- anyone employed to provide services for FlowBiz which directly involves the customer
- law enforcement agencies as required to do so by law
Your personal information is private and will be treated as such. We take reasonable measures to protect your personal information where applicable. We endeavor to ensure your information is accurate, current and stored in a secure enviroment in Australia.
We do not store credit card information on this site, nor are any payment details such as bank account details.
Updates and Notification
FlowBiz Pty Ltd reserves the right to change this policy at any time. There will be no notification that this policy has changed. It is the responsibility of the customer to check the status of our policy each time you provide us with personal information.
Thursday, 19th November 2015 (Last Updated)
We’d love to hear from you!
Use the contact form to the right to send your query and we’ll get back to you as soon as we can.