New Zealand Health Project

Client Profile

This Government Department was established in July 2010 to reduce costs and deliver savings in administrative, support and procurement services for a Government sector. Their role is to facilitate and lead initiatives that result in savings and efficiencies.

Business Situation:

The establishment of the Government Department is a critical development to progress the wider work programme for transformational change.

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Using the FlowBiz Workflow Connect BPM Portal and associated tools has helped put this Government Department ahead of its expected project delivery.  With the assistance of FlowBiz and a team of business analysts, within 12 months this Government Department have defined critical business processes and commenced the in-depth analysis, dissemination and improvement of the processes.

Government Department Representative

Project Liaison

Benefits after 12 months:

  • Over 350 processes defined, published and managed.
  • Reduced time to access critical process information.
  • Reduced training impost due to ease of use of workflow tool.
  • Community engagement through easy to user interface.
  • Link back to Oracle database for process information in system processes
  • Critical documents being loaded ready for linking to processes.
  • Vastly improved record searching and indexing.
  • Improved satisfaction from analysts.
  • Improved satisfaction from the user community.
  • Platform ready for extensible modules.

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